Terms and Conditions of Sale

Returns & Exchanges

Items must be returned within 1 week of receipt and must be unworn, unwashed, still have original tags and be in their original packaging.  A 20% restocking fee will apply to all returns.  We do not give cash refunds.  Refunds are given in the form of store credit only.  Your net refund will be your purchase amount excluding any packaging and shipping costs.  Refunds can take up to 30 days to process.  All exchanges are returns are subject to additional shipping and handling costs.  Only when your return/exchange is due to an improper shipment or damage and is approved for the return you will be sent a return label.

Cancellations

Orders cannot be canceled for any reason after 24 hours.  If and when an order is approved for cancellation it is subject to a 12.00 cancellation charge. 

Production Time

We make to order all items.  Your order is subject to its place in the production process and depending on how busy we are at that time.  Shipments have ranged from 3 days to 20 weeks depending on many factors.  We cannot make an order depending on a customers race schedule.  If you need something rushed you need to choose a rush option at checkout, or email support@lovethepain.com to ask for a rush option. 

International Shipments

Love The Pain, Inc. is not responsible for any issues you may have at customs in your particular country or province.  In addition, Love The Pain Inc, is not responsible for any taxes, duties, or fees you may need to pay in your particular country or province to claim your goods.  These cannot be and are not added in your purchase price.  We do currently recommend DHL as the best international carrier.